We believe that it would not have been possible to achieve the company’s continuing success if it were not for the subscribers; thus, they should always be treated with utmost respect and fair play. The LUKTEL has the responsibility to:
- Achieve a 100 percent total care satisfaction
- Treat the customers fairly, courteously and with the integrity in dealing of its business transactions
- Act promptly on their immediate concerns and be receptive to their needs.
- Provide earnest effort to ensure the quality of service being offered to them.